technical Support

Technology today can be challenging. You are not alone. 

We are here to help so you can get on with what you do best!  

We have created a clear and easy to use step by step Knowledge Base to help resolve issues you may be experiencing. 


When you cannot find the answer to your question in the Knowledge Base above, you can send our team a message.
To speed up the process, please fill out the following form thoroughly.

Name *
Name
Phone *
Phone
Please describe in detail what you are experiencing or have questions about. If submitting a BioTrace+ Z-Score Activation Key please copy and paste below.
Equipment *
Need Assistance With *
Operating System *
Version of BioTrace+ *

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